I have known this place for at least 10 years, I have used them and I recommend all my professional photographer friends there. They have all had great experiences and continue to use Camera Service Co. The work is excellent and I don’t trust my professional camera to just anyone. Be doubtful of negative comments on here. These people are extremely nice and accommodating. And they wont sell your equipment on Ebay! I can guarantee you that. They shouldn’t be held responsible for issues with the postal service. If you care about your camera like I do, take it there personally! I would NEVER ship my camera in the mail.