I contacted Camera Service Company after speaking with another authorized Canon repair company who told me my wife’s Power Shot G7 camera could not be repaired. They told me the parts were not available and suggested I buy a G9 they had which was reconditioned. I spoke with Allison at C.S.R. I explained the problem and she told me that she thought they could repair the camera. Allison called me after they received the camera on 1/13 and told me the cost to repair it including shipping! Allison told me it would be between 5 and 7 days to repair the camera. We received our repaired camera on 1/18. I will not use another camera repair company for any future repairs. Allison is an excellent representative for this company. What a pleasure to have a company like this to go to in this day and age.