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How much do you charge for estimates?
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Estimates are ALWAYS free on all equipment we recieve.
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What is required to have a camera repaired under the manufacturer's warranty?
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The warranty card from the product packaging and a copy of the original sales receipt are both required to have a product repaired under a manufacturer's warranty. Extended warranties are mostly done through the dealer/supplier and not the manufacturer. You will have to consult the issuer of an extended warranty to have a product covered under such terms.
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What camera equipment do you sell?
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We only retail in VARTA brand camera batteries. We do not retail in any camera equipment. However, we do have many used cameras and camera equipment for sale.
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What is the charge for return shipping?
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We use UPS for all return shipping on repaired equipment. The standard charge for shipping, handling and insurance is $10.00-$15.00 USD. See our "Shipping" section for other questions pertaining to shipping and handling for repairs coming from outside the Atlanta Metro area.
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Do you provide warranties on equipment repaired?
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YES. Workmanship and materials are warranteed for 6 months to be free from defects under normal use (NOTE: 90 day warranty on video camera, projector, flash and digital camera equipment).
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How long will you take to repair my camera?
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The average turn-around time frame for most equipment is 7-10 days from the day we recieve the camera to the day it is ready for pickup/shipping. However, because we realize that there is often a need for very quick repair, we provide rush service at no extra charge.
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Are repairs done In-House, or shipped to other repair facilities.
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Our repairs are done IN-HOUSE.
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