Our expert technicians will review your inquiry, assess your equipment, and respond within one business day — with no obligation. Trusted by photographers across Atlanta & the Southeast for over 80 years.
A factory-trained technician reviews your request and follows up within one business day with a diagnostic summary and no-obligation repair estimate. You approve the quote before any work begins.
Your inquiry includes:
Free initial assessment
Detailed written estimate before any repair
Updates throughout the repair process
All brands and models accepted
Nationwide mail-in service available
Not sure which service you need? Describe the symptoms as best you can — our technicians will identify the correct repair path and explain everything clearly before proceeding.
Quick answers to the questions we hear most often — so you can reach out with confidence.
What happens after I submit my repair request?
A factory-trained technician reviews your submission and contacts you within one business day with a diagnostic overview and a written repair estimate. No work begins until you approve the quote.
Is the initial estimate really free?
Yes. There is no charge for the initial assessment and estimate. You are only invoiced if you approve the repair and we proceed with the work.
Can I drop off my camera in person?
Yes — our Atlanta shop accepts in-person drop-offs during business hours, Monday through Friday, 9:00 AM to 5:30 PM. No appointment is needed for drop-off.
How does nationwide mail-in repair work?
Pack your equipment securely and ship it to our Atlanta facility. We recommend insuring the shipment for its replacement value. Once received, we inspect it, provide a written estimate, and return it fully repaired and tested — typically within 5–10 business days depending on parts availability and service complexity.
How long does a typical repair take?
Most standard repairs — sensor cleaning, lens calibration, DSLR servicing — are completed within 3–7 business days after estimate approval. Complex restorations or cinema equipment repairs may take longer. Your technician will give you a realistic timeline with your estimate.
Do you service all camera brands and models?
Yes. We repair all major brands including Canon, Nikon, Sony, Leica, Hasselblad, Olympus, Pentax, Zeiss, Mamiya, Rollei, and more — digital, film, and cinema formats.
Still have a question not covered above? Use the form above or call us directly — we're happy to talk through your repair needs before you commit to anything.
